This Privacy Policy explains how LingoNest handles personal data in connection with its website, course inquiries, level screening, enrolment, small-group language courses, and related online or classroom services.
Use the contact details below for privacy questions, requests, or complaints.
Subject to legal limits, you may ask to access, correct, or delete certain personal data, and you may object to or restrict some processing where applicable. Some records must be kept for operational or legal reasons, including enrolment, payment, and compliance records.
To make a privacy request, use the contact details in this policy and describe the data or activity concerned. We may ask for reasonable verification information before responding, and we will handle requests in line with applicable law and our recordkeeping obligations.
We retain personal data for the period needed to manage inquiries, deliver courses, maintain business records, resolve disputes, and meet legal, accounting, or reporting obligations. When data is no longer required, we delete it or anonymize it where practicable.
If we make material changes, we will update this page and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We may process identification details, contact details, course inquiry information, level screening responses, timetable preferences, enrolment records, payment-related records, attendance information, learning progress notes, and technical data such as device and usage information when you use the website or online lesson tools.
We receive data from you when you submit forms, make an inquiry, book a consultation, join a course, or communicate with us. We also collect information generated through website use, online lesson participation, and administrative processing connected with scheduling, payments, and course management.
We may use essential cookies to support site operation, session cookies to maintain continuity during a visit, and limited preference or analytics cookies to understand site performance and improve usability. We do not rely on cookies to collect more information than is needed for these purposes.
You can manage cookies through your browser settings and, where available, on-site preference tools. Blocking some cookies may affect form submission, session continuity, or other website functions.
We use personal data to respond to inquiries, assess course level, match learners to suitable groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons, support guided practice and progress review, process payments, maintain records, operate the website, and meet legal and security obligations.
We may share personal data with service providers that support hosting, communications, scheduling, payment processing, analytics, or online lesson delivery. We may also share information with instructors or administrative personnel who need it to manage course participation and related services.
We may disclose personal data where necessary to comply with law, respond to lawful requests, enforce our terms, protect our rights or property, investigate misuse, or support legal claims and regulatory obligations.
